PRIVACY POLICY

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​1. ABOUT THIS PRIVACY POLICY
 

This Privacy Policy explains how Lennart’s Garage collects, uses, stores, and shares personal information when you visit this website, contact me, subscribe to communications, or place an order.
 

The data controller is:
 

Lennart’s Garage
Steenzoutweg 5
7554 RN Hengelo
The Netherlands
 

Dutch Chamber of Commerce: 73976407
VAT number: NL002342792B29
Email: info@lennartsgarage.com
Telephone: +31 (0)321 239004

 

2. INFORMATION I COLLECT
 

Depending on how you use the website, I may collect:
 

• Your name, email address, telephone number, billing address, delivery address, and country.

• Order information, including the piece purchased, price, order date, delivery status, and related correspondence.

• Payment status and transaction references. Full payment-card details are processed by the payment service provider selected at checkout and are not stored by Lennart’s Garage.

• Messages, enquiries, requests, feedback, and other communications you send.

• Newsletter subscriptions and marketing preferences.

• Technical information such as IP address, device type, browser, approximate location, pages visited, referring pages, and website interactions.

 

• Cookie, analytics, and advertising information, where permitted.
  
   

3. HOW YOUR INFORMATION IS COLLECTED

Information may be collected:
 

• Directly from you when you place an order, submit an enquiry, subscribe, or contact me.

• Automatically through the website, cookies, analytics tools, and similar technologies.

• From payment providers, delivery companies, or other service providers involved in completing your order.

• From advertising platforms when you interact with a Lennart’s Garage advertisement.
  
   

4. HOW YOUR INFORMATION IS USED

Your information may be used to:
 

• Process, confirm, produce, and deliver your order.

• Issue invoices and maintain business, tax, and accounting records.

• Communicate with you about your order or enquiry.

• Provide customer service and personal assistance.

• Arrange insured shipping, customs clearance, and delivery.

• Prevent fraud, misuse, and security incidents.

• Operate, analyse, maintain, and improve the website.

• Measure advertising performance and understand how visitors use the website.

• Send marketing communications where you have consented or where otherwise permitted by law.

• Comply with legal and regulatory obligations.

• Establish, exercise, or defend legal claims.
  
   

5. LEGAL BASES

Personal information is processed on one or more of the following legal bases:
 

• Contract: where processing is required to answer a pre-contractual request or fulfil an order.

• Legal obligation: including tax, invoicing, accounting, and regulatory requirements.

• Consent: including optional marketing communications and non-essential cookies where consent is required.

• Legitimate interests: including website security, business administration, customer service, service improvement, fraud prevention, and defending legal claims, provided these interests do not override your rights.
   

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

 

6. SERVICE PROVIDERS AND RECIPIENTS
 

Information may be shared, only where necessary, with:
 

• Wix and associated website, e-commerce, and hosting services.

• Payment service providers and digital-wallet providers offered at checkout.

• UPS or another suitable courier, delivery partner, customs agent, or insurer.

• Bookkeeping, accounting, tax, and professional advisers.

• Email, newsletter, and customer-communication providers.

• Analytics and advertising providers, including Google, Meta, and LinkedIn.

• IT, website-security, and technical service providers.

• Public authorities where disclosure is legally required.
   

These organisations may process information as service providers, independent controllers, or joint controllers, depending on the service concerned.
 

Personal information is not sold.


7. INTERNATIONAL DATA TRANSFERS
 

Some service providers may process information outside the European Economic Area.
 

Where required, such transfers are protected through an adequacy decision, approved standard contractual clauses, or another legally recognised safeguard. Further information about a particular provider’s safeguards may be requested by email.
 

8. COOKIES, ANALYTICS, AND ADVERTISING
 

The website uses essential cookies required for security, checkout, and core functionality.
 

With your consent where required, it may also use analytics and advertising technologies, including:
 

• Google Analytics and related Google services.

• Meta Pixel and related Meta advertising services.

• LinkedIn Insight Tag and related LinkedIn advertising services.
   

These tools may collect information about visits, interactions, devices, and advertising referrals. This helps measure website performance, create audiences, and understand whether advertising contributed to a visit or purchase.
 

Non-essential technologies can be accepted or rejected through the website’s cookie controls. You can also change browser settings, although disabling essential cookies may affect website functionality.

 

9. MARKETING COMMUNICATIONS
 

Marketing emails are sent only where legally permitted. You may unsubscribe using the link contained in an email or by contacting info@lennartsgarage.com.
 

A minimal suppression record may be retained after unsubscribing to ensure that your preference continues to be respected.

 

10. RETENTION
 

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

In particular:
 

• Invoices, payment records, and legally required business administration are generally retained for at least seven years under Dutch tax law.

• Order and customer-service records may be retained for the applicable warranty period, the expected life of the transaction, and any relevant legal limitation period.

• Marketing information is retained until consent is withdrawn or the information is no longer needed.

• Cookie and analytics information is retained according to the settings and retention periods of the relevant service.
   

Information may be retained longer where required by law or where necessary to establish, exercise, or defend a legal claim.

 

11. SECURITY
 

Reasonable organisational and technical measures are used to protect personal information against accidental loss, unauthorised access, disclosure, alteration, or misuse.
 

No internet-based system can be guaranteed to be completely secure.

 

12. YOUR RIGHTS
 

Depending on the circumstances, you may have the right to:
 

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of information.

• Request restriction of processing.

• Object to processing based on legitimate interests.

• Object at any time to direct marketing.

• Receive certain information in a portable format.

• Withdraw consent.

• Submit a complaint to a supervisory authority.
   

Requests can be sent to info@lennartsgarage.com. Additional information may be requested where reasonably necessary to verify your identity.
 

Requests will normally be handled within one month, subject to any legally permitted extension.
 

You may also lodge a complaint with the Dutch Data Protection Authority:
 

Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl

 

13. AUTOMATED PROCESSING
 

Website and advertising platforms may use automated systems to measure activity, personalise advertising, or identify audiences likely to be interested in Lennart’s Garage.
 

Lennart’s Garage does not make decisions producing legal or similarly significant effects solely through automated processing.

 

14. CHILDREN
 

The website and products are not directed towards children. Lennart’s Garage does not knowingly collect personal information from children under 16 without appropriate authorisation.

 

15. CHANGES TO THIS POLICY
 

This Privacy Policy may be updated when business practices, service providers, or legal requirements change. The latest version will be published on this page with its effective date.
 

Questions about this Privacy Policy can be sent to info@lennartsgarage.com.

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